GDPR Compliance Policy

FoodMealHub (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of our users in accordance with the General Data Protection Regulation (GDPR) and related European data protection laws. This policy explains how we collect, use, disclose, and safeguard the personal information you provide when you visit foodmealhub.com (the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this policy.

Data We Collect

To provide and improve our services, we collect the following types of personal data:

Email addresses – for account creation, newsletter subscription, order confirmations, and customer support.
Cookies and similar tracking technologies – to remember your preferences, analyze traffic, and personalize content.
Analytics data – including IP addresses, device information, and browsing behaviour, collected via Google Analytics and similar services to help us understand how users interact with the Site.

How We Protect Your Data

We employ industry‑standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

SSL/TLS encryption – all data transmitted between your browser and our servers is encrypted using HTTPS.
Secure servers – our hosting infrastructure is maintained in secure data centres with strict physical and logical access controls.
Limited data retention – we retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Regular security audits – we conduct periodic penetration testing and vulnerability assessments to identify and remediate potential risks.

Legal Basis for Processing

We process your personal data based on the following legal bases:

Consent – when you sign up for an account, subscribe to newsletters, or opt‑in to receive marketing communications.
Legitimate interest – to provide and improve our services, manage orders, comply with legal obligations, and enhance user experience.

Your GDPR Rights

Right to Access

You have the right to obtain confirmation that we are processing your personal data, and if so, to receive a copy of that data. This includes information about the purposes of processing, the categories of data, and the recipients of the data.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it promptly.

Right to Erasure

Under certain circumstances, you may request that we delete your personal data. This applies when the data is no longer necessary, you withdraw consent, or the processing is unlawful.

Right to Restrict Processing

You can ask us to limit the processing of your personal data if you contest its accuracy, request that we restrict processing for legal reasons, or if we no longer need the data for the original purpose.

Right to Data Portability

You have the right to receive the personal data we hold about you in a structured, commonly used, and machine‑readable format, and to transmit that data to another controller where technically feasible.

Right to Object

You may object to the processing of your personal data for direct marketing, profiling, or other purposes, and we will stop processing unless we can demonstrate compelling legitimate grounds.

Right to Withdraw Consent

You can withdraw your consent at any time. Once consent is withdrawn, we will cease processing your data for the purposes for which you gave consent, unless another legal basis applies.

How to Exercise Your Rights

To exercise any of the rights described above, please contact our Data Protection Officer at [email protected]. When contacting us, kindly provide the following information to help us verify your identity and locate your data:

Your full name and email address associated with the account.
A brief description of the request (e.g., “I want to delete my email address”).
Any supporting documents that confirm your identity, if required.

We will respond to your request within 30 days, as required by GDPR. If you need an extension due to the complexity or volume of requests, we will inform you and provide a reasonable deadline.

Contact Us

If you have any questions about this policy, your personal data, or your rights, please reach out to us:

FoodMealHub Data Protection Officer
Email: [email protected]

Policy Updates

We may update this policy from time to time. The last update was on April 03, 2026. Any changes will be posted on this page, and we will indicate the revised date. Your continued use of the Site after changes have been posted constitutes your acceptance of the updated policy.